Tips for Conducting Virtual Interviews of Franchisees | VetFran

Technology has changed quite a bit of things in nearly every facet of our lives, including the recruiting and hiring process. What once required paper resumes, letters and phone calls can now be done with PDF files, emails and video chats.

While a face-to-face interview is still generally preferred for getting to know your potential new franchisees, there are situations where a virtual chat will be a necessity. While this may feel more intimidating for both the interviewer and the interviewee, here are some tips for conducting virtual Discovery Day interviews without a hitch.

Tips for Virtually Interviewing Franchisee Candidates

Set expectations early on. If a virtual interview is a possibility for a candidate, let them know that early on so they know what to expect. Assumptions can make a process unnecessarily difficult, but by communicating often and early about the format of the interview, you can quickly quell any concerns and answer any questions they may have.

Decide on your technology and give it a test. There are no shortage of video chat platforms you can use to conduct your virtual interviews, and many of them are quite similar in nature. This means that the one you use is mostly up to personal preference, but whatever you decide, you should not wait until right before the interview starts to test it out.

Keep your interviewees informed of expectations. Virtual interviews still are not quite the norm, so for candidates, they may be unsure of how they will be different from their in-person counterparts. Put your interviewees at ease by letting them know about expectations and format early on, such as if you will have multiple interviewers join the chat or if they will be expected to solve a problem on the spot. This will help them know exactly what to expect so they can give it their all even in a virtual format.

Are you ready to find quality candidates to help you expand your franchise system? We can help! Contact us today to learn how we can connect you with the top franchise talent so you can find the best franchisees for your operations.